Microsoft

Since joining Microsoft in 2021, I've witnessed remarkable shifts in how we live and work. The global upheaval caused by the COVID-19 pandemic and the rapid emergence of groundbreaking AI technology have reshaped the world around us. These changes have blurred the lines between traditional workspaces and personal time, leading to more flexible and adaptive ways of working. Yet, with this flexibility comes a new level of complexity, as users are now faced with the challenge of managing an ever-growing flood of information and administrative tasks.

In response to these evolving demands, design plays a critical role in simplifying complexity and enhancing the user experience. It's about creating intuitive solutions that empower users to be more productive and creative, without being overwhelmed by the tools at their disposal. This philosophy aligns with Microsoft's mission to empower every person and organization on the planet to achieve more.

As a designer in the M365 Core Studio, I have contributed to this mission through several transformative projects. My past work on Cortana involved integrating assistive, conversational AI experiences into M365 products, allowing users to manage tasks via voice commands—enhancing accessibility and inclusivity. I also helped define the user experience for Microsoft 365 Copilot's Extensibility, enabling it to integrate Microsoft 365 apps with both internal and external data sources through plugins. This system allows users to perform complex tasks seamlessly—whether it's retrieving business data from Microsoft Graph or connecting to external services like Jira or Salesforce—without leaving the Microsoft 365 environment.

Currently, as a Senior Design Manager, I'm leading the design efforts for People Companion, a part of Microsoft 365 Companions for Windows. These initiatives aim to introduce features that enhance productivity and foster creativity in the modern workspace.

The journey at Microsoft remains an inspiring exploration of how design and AI are transforming the way people interact with technology. By continuously pushing the limits of innovation, new opportunities are being shaped that not only meet today's needs but also anticipate the future. AI is paving the way for more intuitive, accessible, and efficient solutions, unlocking potential that empowers people to achieve more in a world filled with possibility.

Please note: While mindful of the confidentiality protocols that surround incubation projects, the specifics detailed here are limited to those publicly released.